Privacy Policy
1. IntroductionWelcome to MimosaHostilis.Shop (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.
We take your privacy seriously and have developed this policy to provide you with a clear understanding of our data practices. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect2.1 Personal Information You ProvideWe collect personal information that you voluntarily provide to us when you:
Register on our websitePlace an orderSubscribe to our newsletterContact us for supportParticipate in surveys or promotionsLeave reviews or commentsThis information may include:
NameEmail addressPhone numberPostal addressPayment information (credit card number, billing address)Order historyCommunication preferences2.2 Information Automatically CollectedWhen you visit our website, we automatically collect certain information about your device and usage. This information may include:
IP addressBrowser type and versionOperating systemDevice type and modelTime zone settingPages viewed and time spent on pagesReferring website or sourceSearch terms used to find our websiteClick patterns and interactions with our site2.3 Information from Third PartiesWe may receive information about you from third parties, such as:
Social media platforms, if you interact with us through these platformsBusiness partners or affiliatesPublic databases or directories3. How We Use Your InformationWe use your personal information for various purposes, including:
3.1 To Provide and Maintain Our ServiceProcess and fulfill ordersManage your accountProvide customer supportRespond to inquiries and requests3.2 To Improve and Personalize Our ServiceAnalyze usage patterns and trendsDevelop new products, services, and featuresPersonalize your experience on our website3.3 For Marketing and CommunicationSend promotional emails and newsletters (with your consent)Conduct surveys and collect feedbackProvide updates about our products and services3.4 For Legal and Security PurposesComply with legal obligationsEnforce our terms and conditionsDetect, prevent, and address fraud or security issues4. Cookies and Tracking Technologies4.1 Types of Cookies We UseWe use various types of cookies and similar tracking technologies, including:
Essential cookies: Necessary for the website to function properlyAnalytical cookies: Help us understand how visitors interact with our websiteFunctional cookies: Remember your preferences and settingsAdvertising cookies: Deliver personalized advertisements4.2 How We Use CookiesCookies and tracking technologies help us:
Understand and save user preferencesKeep track of advertisementsCompile aggregate data about site traffic and interactionsEnhance and personalize your browsing experience4.3 Cookie ManagementYou can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our website. For more information about cookies and how to manage them, visit www.allaboutcookies.org.
5. Third-Party Service ProvidersWe may share your information with trusted third-party service providers who assist us in:
Operating our websiteConducting our businessProviding services to youThese service providers may include:
E-commerce platform providersPayment processorsAnalytics servicesEmail marketing servicesCustomer support toolsThese providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information. They are not allowed to use your data for any other purpose.
6. Data RetentionWe retain personal information as follows:
For customers with accounts: Indefinitely, unless you request deletionFor guest checkouts: 90 days after order completionWe may retain certain information for longer periods if required by law or for legitimate business purposes, such as:
Financial records for tax purposesDispute resolutionFraud prevention7. Your Rights and ChoicesUnder applicable data protection laws, you have certain rights regarding your personal information:
7.1 AccessYou have the right to request a copy of the personal information we hold about you.
7.2 CorrectionYou can request that we correct any inaccurate or incomplete personal information.
7.3 DeletionYou can ask us to delete your personal information in certain circumstances.
7.4 RestrictionYou can request that we restrict the processing of your personal information.
7.5 Data PortabilityYou have the right to receive your personal information in a structured, commonly used, and machine-readable format.
7.6 ObjectionYou can object to our processing of your personal information in certain circumstances.
To exercise these rights or request access to your personal information, please contact our Data Protection Officer at charlotte@pneuma.network. We will respond to your request within the timeframe required by applicable law.
8. Data SecurityWe implement appropriate technical and organizational measures to protect your personal information, including:
Encryption of sensitive dataRegular security assessmentsAccess controls and authentication measuresEmployee training on data protectionHowever, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws.
9. Children’s PrivacyOur website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
10. International Data TransfersWe are based in the United States and process all data within the US. We do not transfer personal data outside the United States.
11. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact UsIf you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
Charlotte BurkeEmail: charlotte@mimosahostilis.shop
We will make every effort to respond to your inquiry promptly and thoroughly.
13. Governing LawThis Privacy Policy is governed by and construed in accordance with the laws of the United States. Any disputes relating to this policy will be subject to the exclusive jurisdiction of the courts in the state of Delaware, US.
14. Your ConsentBy using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. By engaging with our advertisements, promotional emails, or other marketing materials, you acknowledge that these may contain outdated pricing. You consent that the price listed on our website at the time of purchase will prevail over any previous advertised price. If you do not agree with the terms of this policy, please do not use our website or provide any personal information.